AD360.eu Customer Service Interaction Skills

11/15/2017


Customer Service Interaction Skills


A few years ago I was working for the №1 name in customer service skillz among fortune 500 companies as one of their outsourced call handlers. I actually liked the job and the customers who called in with their mixed bag of issues, complaints and ideas.

Some of the tips and tricks actually stuck. I became highly regarded for my call handling skills, which were all thanks to a guy called Niko De Jonghe, who happened previously to work for Microsoft on their X box account and who later became my boss in a different company. Buts that's a story for another day!

#CustomerService #CallHandling #Support